Service Terms

Welcome to My Soulsmith. By using our website and purchasing from our store, you agree to these Service Terms. Please read them carefully.

Product Information We strive to provide accurate and detailed information about our products. However, due to the natural and unique qualities of crystals, variations in appearance, color, and texture are expected.

Order Acceptance We reserve the right to accept or reject any order placed with us. We may, at our discretion, limit quantities purchased per person or per order.

Payments Payments are processed securely through Shopify Payments or PayPal. You agree to provide accurate and current payment information. We reserve the right to cancel orders if payment issues arise.

Shipping and Delivery Refer to our Shipping Policy for details on shipping methods, delivery times, and shipping costs. My Soulsmith is not responsible for delays caused by external factors such as shipping carriers or customs clearance.

Returns and Refunds Refer to our Return and Refund Policy regarding eligibility and processes for returns or refunds.

Privacy Your privacy is important to us. Refer to our Privacy Policy for details on how we handle and protect your personal information.

User Responsibilities You agree to provide truthful and accurate information when placing orders and interacting with our site. My Soulsmith reserves the right to restrict or terminate your account or access if we suspect misuse or misconduct.

Changes to Service Terms My Soulsmith may update these Service Terms occasionally. Updates will be posted on this page, and it is your responsibility to periodically review them.

Contact Information For any questions or clarifications regarding these Service Terms, please contact us at care@mysoulsmith.com.