“Every soul’s journey is unique — and we’re honored to walk a part of it with you.
Here are answers to help guide your experience with Soulsmith, whether you’re exploring Soullinks, creating a Soulcrafted piece, or caring for your crystal jewelry.”
A: Yes. We source natural, ethically mined crystals known for their authentic vibrational properties. Every piece is crafted with genuine intention.
A: SoulLinks are modular, chakra-aligned jewelry pieces designed to mix, match, and evolve with your energy journey.
A: Each crystal vibrates at a frequency that resonates with specific chakras. Wearing them close to the body supports energetic balance and intention setting.
A: Absolutely! You can mix charms, bracelets, and necklaces based on your chakra needs and personal style.
A: Our magnetic clasps are strong, secure, and made with jewelry-grade materials to ensure durability and safe energy flow.
A: While we guarantee authenticity, we focus on the energetic and intuitive aspects rather than formal gem certifications.
A: Yes. Every piece is handcrafted with intention and care in small batches to honor the energy of each creation.
A: In-stock items ship within 3–5 business days. Custom Soulcrafted pieces take about 2–4 weeks.
A: Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location.
A: You will receive an email with a tracking link once your order is shipped.
A: Please contact us. We will assist in investigating and resolving the situation wherever possible.
A: Some countries may charge customs or import taxes. These are the buyer’s responsibility.
A: If your order hasn’t shipped yet, please reach out to us as quickly as possible and we’ll do our best to assist.
A: All jewelry is thoughtfully packaged in eco-friendly materials, with a Soulsmith pouch for safekeeping and gifting.
A: Soulcrafted pieces are fully customized crystal creations based on your chakra analysis and personal intentions.
A: Complete our free Chakra Analysis, share your intention, and we’ll work closely with you to create a bespoke energy piece.
A: Typically 2–4 weeks, depending on sourcing and design complexity.
A: Yes, we will collaborate with you to align crystal choices and design preferences with your energy goals.
A: We offer one complimentary adjustment to ensure your piece fully supports your energetic needs.
A: Yes, our Soulcrafted service includes personalized consultation and crystal recommendations aligned with your chakra mapping.
A: We recommend smudging with sage, resting on a selenite slab, or placing them under full moonlight.
A: Yes! However, remove it during intense activities, swimming, or exposure to harsh chemicals.
A: Follow your intuition, but monthly cleansing and recharging (especially around full moons) is a beautiful ritual.
A: Our clasps are designed for durability. Avoid excessive pulling or exposing them to large magnets.
A: Store them in your Soulsmith pouch, separate from rough or metal objects, to protect the crystals’ surfaces.
A: Crystals can absorb and hold energy. Regular cleansing keeps their vibration pure and aligned with you.
A: Hold your piece, breathe deeply, and clearly visualize your desired energy or outcome — infusing your crystal with purpose.
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