My Soulsmith is committed to protecting your privacy. This policy explains how your personal information is collected, used, and safeguarded when you visit or make a purchase from our website.

Information We Collect When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies installed on your device. Additionally, when you make a purchase or attempt to make a purchase, we collect personal information you provide, such as your name, billing and shipping addresses, payment details, email address, and phone number.

How We Use Your Information We use the collected information to fulfill orders placed through the site, communicate with you, screen orders for potential fraud or risk, and, when consistent with your preferences, provide you with information or advertising related to our products.

Payments We use third-party payment gateways—Shopify Payments and PayPal—to process your payments securely. Your payment details are directly handled by these payment processors and are not stored by us.

Sharing Your Information We may share your information with third-party services like Google Analytics and MailChimp in the future to help us understand customer behaviors and communicate more effectively. We will not sell or share your personal information with unrelated third parties without your consent.

Your Rights If you are a Canadian resident, you have the right to access your personal information, request corrections, or request that we delete your information. To exercise these rights, please contact us via email.

Data Security We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.

Changes to This Policy We may update this policy occasionally to reflect changes to our practices or for legal or regulatory reasons. Updates will be posted on this page.

Contact Us For any questions or concerns about your personal information, please contact us at:
info@mysoulsmith.com